Parent and Caregiver Resources

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    Counseling Services

    Grief and Loss

    Crisis Services

    Parenting Education and Support

    Medical/Health Assistance

    Health Insurance

    Food Assistance

    Transportation

    Housing Assistance

     

    Local Community Resources

     

    Capital Roots:  https://www.capitalroots.org/

     

    CEO’s Family Support Services

    Helps families with children who are having social, emotional or behavioral challenges. FSS offers a variety of support services. These include:

    • Someone to talk to that has been through similar struggles
    • Support and advocacy in dealing with schools, juvenile justice, social services, and mental and physical health systems
    • Community resources and referrals
    • Self-advocacy skills

    (518) 272-6012 Ext. 2018 or 215

    www.ceoempowers.org

     

    Cornell Cooperative Extension

    Healthy Neighborhoods Program

    Expanded Food and Nutrition Program

    Home Lead Assessments

    4H

    ccerensselaer.org

    61 State Street

    Troy, NY 12180

    518-272-4210

    Lansingburgh Boys and Girls Club: https://www.lansingburghboysandgirlsclub.com

    Cornell Cooperative Extension: ccerensselaer.org/

    • Healthy Neighborhoods Program
    • Expanded Food and Nutrition Program
    • Home Lead Assessments

     

    Mediation Matters

    Mediation Matters is a multi-faceted organization of volunteers and professionals dedicated to empowering individuals, communities, and families to manage and resolve conflict.

    Albany and Rensselaer Counties

    10 N. Russell Rd., 2nd Floor

    518-446-0356

     

    Workforce Development Institute (WDI)

    WDI is a statewide non-profit that works to grow and keep good jobs in NYS. They use a range of tools - including ground level information, workforce expertise, and funding - to facilitate projects that build skills and strengthen employers’ ability to hire and promote workers. Their work often fills gaps not covered by other organizations.

    433 River Street

    Troy, NY 12180

    www.wdiny.org

     

    WDI Child Care Subsidy Program - Helping working families with the high cost of childcare

    Capital District

    (518) 272-3530

     

    Counseling Services

     

    Rensselaer County Department of Mental Health

    Comprehensive assessment, diagnostic evaluation, individualized treatment planning, medication monitoring, and individual, family, and group therapy.

    Satellite Office Location in Lansingburgh: Rensselaer Park Elementary School

    Troy Location: 1600 7th Ave, Troy, NY (518) 270-2800

    http://www.rensco.com/mental_children_services.asp

     

    Sexual Assault and Crime Victims Assistance Program for Rensselaer County (Samaritan Hospital)

    Comprehensive, specialized services to victims of sexual violence, victims of stalking, older adults, homicide survivors, as well as other victims of crime, their family members and friends, or significant others

    (518) 271-3445

    2200 Burdett Avenue, Troy, NY

    http://www.sphp.com/sexual-assault-sam

    (518)271-3257 Crisis Line, available 24 hours/day

     

    START Children’s Center of Rensselaer County

    Child advocacy center that assists child victims of sexual and physical abuse and their non-offending family members.

    (518)271-6001

    131 6th Ave, Troy, NY 12180

    http://www.startchildrenscenter.com

     

    The Empowerment Exchange

    The Empowerment Exchange is a peer support program dedicated to offering strategies that will encourage people to find their personal power and use their own unique voice. As current or former recipients of mental health services, we believe that recovery is possible for everyone. At the heart of our work is the hope that people can reclaim their life and their independence.

    2136 Burdett Ave.

    Troy, NY 12180

    518-235-8226

    Hours of Operation:  Monday-Friday 9am-5pm

    Peer Support Line:  518-268-1663 (Monday-Saturday, 9am-9pm)

     

    Grief and Loss

     

    The Community Hospice of Rensselaer County

    The Community Hospice provides free grief support services to those who have experienced the death of a family member or friend. A Bereavement Counselor will recommend services after meeting with you and your family. Services may include:

    • Individual or Family grief counseling for adults and children
    • Support Groups including Widow/Widowers, Daughter’s Living with Loss etc.
    • Camp Erin, a free weekend camp for grieving children and teens, 3-17 years old

    These services are free of charge and are available to everyone, regardless of whether the person who died was a hospice patient.

    518-724-0242

    295 Valley View Blvd.

    Troy, NY

    http://www.communityhospice.org



    Crisis Services

     

    For Emergencies, Dial 911

     

    The Capital Region Child and Adolescent Mobile Crisis Team (CRCAMT)

    CRCAMT serves any family with a child who resides in Albany, Rensselaer or Schenectady Counties (up to age 18, or older if still in day school) who are experiencing an emotional or behavioral crisis in the community regardless of diagnosis or system involvement. Service provided at the moment of the crisis where the child is.

    Contact: Rensselaer County Mental Health at (518) 271-3540

     

    Crisis Chat - Lifeline Crisis Chat is a service of the National Suicide Prevention Lifeline in partnership with CONTACT USA. It is the first service of its kind where crisis centers across the United States have joined together to form one national chat network that can provide online emotional support, crisis intervention, and suicide prevention services. The chat specialists are here to listen and support you through whatever difficult times you may be facing.

    http://www.crisischat.org/

     

    National Suicide Prevention Lifeline

    A free, 24-hour hotline available to anyone in suicidal crisis or emotional distress. Your call will be routed to the nearest crisis center to you.

    1-800-273-talk/8255



    Parenting Education and Support

     

    Parent Network of the Capital Region (PNCR)

    Provides parents with the knowledge, skill, resources and support to effectively advocate for their children and to facilitate productive relationships between parents and school districts for the benefit of students with disabilities. Services are free-of-charge to parents, service providers, disability organizations and schools

    (518) 640-3320

    1190 Troy-Schenectady Rd., Latham, NY 12110

     

    Parenting Skill Groups

    Parenting skill group seeks to understand children’s behavior, build confidence for the child and parent, improve communication, learn positive discipline and address specific challenges. Please contact Jewish Family Services for group schedule and additional information.

    (518) 482-8856

    877 Madison Ave., Albany, NY

    Wits End Family Support Group

    The Family Support Services program also offers the Wit’s End Support Group. This group gives family members the chance to share and connect with others who are having similar challenges at home. The goal of the support group is to offer:

    • Emotional support
    • Information and education
    • The opportunity to help others
    • Socializing with other families
    • Advocacy

    For more information about the Family Support Services program, including Wit’s End, please contact:

    Kimberly Burton or Jany Velazquez, Family Support Services Parent Advocates

    Phone: (518) 272-6012 Ext. 208 or 215

    Email: bparker@ceoempowers.org



    Medical/Health Assistance

     

    NYS Office of Health Insurance

    1-800-698-4543

     

    Samaritan Hospital

    215 Burdett Ave. Troy, NY

    518-271-3540

     

    Rensselaer County Health Department

    1600 7th Ave.

    Troy, NY

    518-270-2655

     

    South Troy Health Center

    7 Vandenburgh Ave.

    Troy, NY

    518-271-0063

     

    Seton Health Pediatrics

    500 Federal St. #602

    Troy, NY

    518-272-7614

     

    Whitney M. Young Jr. Health Center, Inc

    6-102nd St.

    Troy, NY

    518-833-6900

    The Dental Hygiene Clinic

    Hudson Valley Community College

    80 Vandenburgh Ave.

    Troy, NY 1280

    518-629-7400

    https://wwwhvcc.edu/hsc/dhy/clinic.html

     

    Health Insurance

     

    Rensselaer County DSS

    547 River Street

    Troy, NY 12180

    518-271-3935

    http://www.rensco.com/social_managed_care.asp

     

    Medicaid Managed Care

    Rensselaer County requires Medicaid recipients to enroll into one of the HMOs (Health Maintenance Organizations) contracted by the County. Although some people may be exempted from enrolling due to special circumstances, most families must choose a health plan within 60 days of receiving Medicaid. Rensselaer County offers the following health plans to their Medicaid recipients: CDPHP, Fidelis, WellCare.

    Medicaid recipients only use their Medicaid card for prescriptions, dental and transportation. For all other medical services the Medicaid recipients use the health plan card and choose a participating primary care provider. For more information on Medicaid Managed Care: http://www.health.state.ny.us/nysdoh/mancare/mcmain.htm

    518-266-7982

     

    NYS Provider and Health Plan Look-Up

    https://nystateofhealth.ny.gov/

    855-355-5777

     

    Healthy Capital District Initiative

    NYS Certified Navigators:  Never before have so many people been eligible for insurance subsidies. Insurance subsidies are available for people who make up to 400% above the poverty line. We provide free information and assistance to applicants without pressure or obligation. HCDI staff work directly with individuals to complete applications through the NY State of Health Marketplace and apply for Medicaid, Child Health Plus and Qualified Health Plans.

    518-462-7040 hcdi@hcdiny.org

     

    http:..www.hcdiny.org/index.php?module=Tiles&controller=index&action=display&alias=aboutgetcoverage  



    Food Assistance

     

    CEO Food Pantry

    2328 Fifth Ave.

    Troy, NY

    518-272-6012 Ext. 247

     

    Supplemental Nutrition Assistance Program (SNAP)

    SNAP is the new name for the Food Stamp Program. You can now apply for SNAP online, by mail, fax, or in person at your local Department of Social Services or SNAP office. You may apply for SNAP using the internet if you live in New York State by going to myBenefits.ny.gov. After your application is filed, the local Department of Social Services or SNAP office will review your information, conduct an interview, and determine your household’s eligibility for SNAP.

    You may also apply at your local Department of Social Services or SNAP office.

    518-266-7800

    127 Bloominggrove Drive

    Troy, NY 12180

    http://www.ny.gov/services/apply-snap

     

    St. Augustine’s Church

    25 115th St.

    Troy, NY

    Kathy Conroy - 518-235-4143

     

    Unity House Food Pantry

    2431 Sixth Ave.

    Troy, NY

    518-274-2607

     

    Salvation army - Troy Temple Corps Food Pantry

    410 River St.

    Troy, NY

    518-271-4901

     

    Transportation

     

    CDTA

    518-482-8822



    Housing Assistance

     

    Rensselaer County Dept. of Social Services

    Temporary Assistance: 518-266-7800

     

    HEAP (Heating Assistance): 518-266-7970/518-266-7960

    After hours: 518-283-2000

     

    Joseph’s House

    74 Ferry Street

    Troy, NY

    518-272-2544

     

    Troy Housing Authority

    1 Eddys lane

    Troy, Ny

    518-273-3600